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General Surgery Operations Leader
2 months ago
Position Overview
The General Surgery Operations Leader is an essential position within the Operational Management Team. The individual in this role will oversee the operational execution of the General Surgery Directorate, ensuring the successful application of both national and local strategies while meeting service objectives and targets, including national standards for cancer wait times and timely access to treatment (RTT). The Operations Leader will collaborate with the Deputy Operations Director, Operations Director, Clinical Leads, and Clinical Director to establish a service strategy and implement the operational plan for the Care Group.
This role is pivotal in ensuring that the requirements of the General Surgery Directorate are integrated into corporate plans, while simultaneously enhancing awareness within the Directorate of national and local planning mandates.
The individual will have comprehensive oversight of the General Surgery administrative teams.
If you are an accomplished leader with a proven history in service management and are eager to enhance the patient experience, this position may be the right fit for you.
Key Responsibilities
Direct and manage services in collaboration with Lead Clinicians and Matrons, while fostering effective working relationships with consultant medical staff and the senior nursing team. Ensure that the operational and financial aspects of the service are effectively coordinated and managed. Develop patient-centered services, identifying future financial, capital, and workforce needs while ensuring that contractual, financial, and performance targets are achieved. Collaborate with the Surgical Services Care Group to coordinate the development of capacity plans and efficiency initiatives. Lead and coordinate the execution of delivery plans for the services, ensuring optimal service capacity utilization and compliance with information reporting requirements. Establish robust processes to monitor activity, maximize resource utilization, and meet financial performance objectives. Ensure frameworks are in place to support continuous improvement and innovation, delivering efficient and effective care pathways that enhance patient outcomes and reduce hospital stays. Provide clinical administrative services at a high standard, ensuring that outpatient services, inpatient scheduling, and waiting list management facilitate the safe, efficient, and effective delivery of clinical services. Build partnerships with colleagues in other services and Primary Care to enhance patient access to services. Develop Business Cases for Service Developments and Capital Projects as necessary.About the Organization
You will be part of an organization that values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors, offering excellent benefits for its employees, including commitments to professional development and various policies to support staff in balancing their personal and professional lives.
This is a remarkable opportunity for an experienced and proven leader to join the General Surgery Directorate Team as the Operations Leader. This dynamic and challenging role is responsible for the overall performance of the General Surgery administrative functions and processes, ultimately delivering exceptional service to patients. The individual will lead the effective utilization of clinical resources across theatres, outpatients, and on-call rotas, implementing service developments to maximize capacity and manage demand, with the authority to significantly impact patient care.
As the lead member of the General Surgery Directorate administrative function, the individual will be welcomed into an established team and will assume leadership and management responsibilities for the administrative staff. This diverse role, with substantial responsibilities, will be instrumental in defining the strategy and future direction of the General Surgery Directorate.
Job Responsibilities
Please refer to the attached Job Description and Person Specification documents for comprehensive details regarding this position.
When submitting your application, please ensure that you clearly demonstrate how you meet the role criteria.
Qualifications
Essential
5 x GCSE's including Maths and English at grade B or above. Master's degree / working towards a Master's degree or equivalent management level experience. Demonstrable commitment to ongoing personal development.Desirable
Other relevant management qualifications.Experience
Essential
Extensive experience in managing clinical services within an acute hospital environment. Experience in staff management, including setting objectives, team and individual appraisals, and recruitment. Knowledge and experience in service demand and capacity planning exercises. Experience in managing, monitoring, and controlling expenditure budgets. Experience in financial planning and the design and implementation of efficiency schemes. Extensive experience in report writing and strong presentation skills.Desirable
Project management experience. Experience in developing business cases/proposals. Experience in a patient-facing role.Special Skills/Aptitudes
Essential
Effective oral and written communication skills. Strong leadership abilities and capacity to motivate teams. Excellent interpersonal skills with the ability to work proactively and collaboratively with senior management, clinical staff, and personnel at all levels. Understanding of clinical and corporate governance. Proficiency in using IT packages (Word, Excel, PowerPoint). Excellent numeracy skills with the ability to source and analyze data (including waiting list, RTT, and demand information). A clear understanding of confidentiality when handling matters related to staff and patients. A well-developed awareness of the political environment in which the organization operates and the ability to navigate complex structures successfully.Personal Qualities
Essential
Flexible and resilient approach to work. Awareness of the political environment in which the organization operates. Demonstrable self-awareness, understanding of impact on others, and ability to manage self and maintain professional conduct in challenging situations. Leadership skills with the ability to inspire others and demonstrate honesty and integrity. Interest in coaching staff to enhance performance. Commitment to promoting equality and diversity in the workplace and in service delivery and development. Enthusiasm for identifying and resolving issues to improve patient care. Ability to adapt to a changing and uncertain environment. Commitment to continuous professional development, actively seeking new learning opportunities.Desirable
Ability to problem-solve and seek out solutions. Ability to adapt to a changing environment.Further Training
Essential
Demonstrable commitment to ongoing professional development, actively seeking new learning opportunities.