Operations Support Specialist
6 days ago
We are seeking a highly skilled and motivated Operations Support Specialist to join our team at FedEx. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our logistics and transportation services.
Key Responsibilities- Ensure timely and accurate delivery of packages to customers
- Provide exceptional customer service through effective communication and problem-solving skills
- Investigate and resolve issues related to failed shipments and collections
- Enter data into our tracking system with high accuracy and attention to detail
- Collaborate with the team, manager, and other operations stations to achieve common goals
- Adhere to FedEx processes, procedures, and regulatory requirements
- Excellent communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
- Attractive compensation package
- Training and on-the-job learning opportunities
- Extensive learning resources to develop skills and knowledge
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe. We are committed to delivering exceptional service to our customers and providing a positive work environment for our team members.
Our People-Service-Profit philosophy (P-S-P) guides every decision, policy, and activity at FedEx. We take care of our people, who in turn deliver outstanding service to our customers, resulting in profitability and growth.
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