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Compliance Support Specialist

2 months ago

Enfield Town, Greater London, United Kingdom Brackenberry Full time
Job Description

We are seeking a highly skilled Compliance Support Specialist to join our team at Brackenberry Ltd. As a Compliance Support Specialist, you will be responsible for ensuring the effective operation of Compliance Services, including data entry and analysis, record keeping, and understanding service-specific administrative tasks.

Key Responsibilities:
  • Compliance Services: Ensure the effective operation of Compliance Services, including data entry and analysis, record keeping, and understanding service-specific administrative tasks.
  • Maintenance and Repairs: Review M&E and Lifts records, raise relevant repairs, and action on appropriate systems. Monitor completion and chase where actions are not completed within agreed timescales. Once actions are completed, ensure that records are updated to reflect this.
  • Documentation: Upload supporting documentation to document management systems following correct naming protocol.
  • Professional Development: Proactively develop skills, understanding, and abilities in delivering compliance support services in order to carry out standardised processes in a consistent and efficient manner.
  • Communication: Deal professionally and effectively with all contacts from contractors and colleagues using tact and discretion, assessing needs, and redirecting enquiries where appropriate.
  • Enquiries and Resolution: Deal with contractor and landlord enquiries and follow through to resolution, ensuring all stakeholders are updated and adequate audit trails are in place.
Requirements:
  • Experience: Experience of working within business support/business administration/Educated to A Level standard/Level 3 NVQ in business administration.
  • Maintenance and Repairs: Experience in managing delivery of M&E and Lift services.
  • Change Initiatives: Experience of supporting change/efficiency initiatives.
  • Business Support: Working within a business support environment delivering high-quality services.
  • Communication and IT Skills: Strong communication skills and experience. Strong IT/Technical skills knowledge.
  • Development: Development of skills and knowledge.
  • Customer Service: Experience of delivering high-quality customer service/care.
Important Notes:
  • Availability: You should be available to work immediately or at short notice.
  • Right to Work: You should have the right to work in the U.K.