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Support Administrator

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Proactive Global Full time

Job Summary:

We are seeking a highly skilled and experienced Support Administrator to join our team at Proactive Global. As a key member of our operations team, you will be responsible for ensuring the smooth production of our office furniture products.

Key Responsibilities:

  • Manage and maintain our ERP systems, including SAP and MS Office, to ensure efficient production processes.
  • Collaborate with cross-functional teams to analyze and resolve production-related issues, including material master and pricing discrepancies.
  • Develop and implement effective document control and archive management systems to ensure compliance and accuracy.
  • Prepare and distribute daily, weekly, and period reports to stakeholders, highlighting key production metrics and trends.
  • Provide exceptional communication and customer service to internal and external stakeholders, ensuring timely and effective issue resolution.

Requirements:

  • Proven experience in manufacturing or production environments, with a strong understanding of ERP systems and processes.
  • Excellent analytical and problem-solving skills, with the ability to identify and resolve complex production-related issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading manufacturer of office furniture products.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.