Carer Support Worker

3 weeks ago

Bolton, Bolton, United Kingdom Greater Manchester Mental Health Full time
Job Overview

This is an exciting opportunity to work within the Early Intervention in Psychosis Team/Community Mental Health Team where you will play a vital role with the support of Care Coordinators in supporting our carers, families, and significant others to allow carers' mental health and resilience to be optimised by providing information, advice, assessment, and support for carers of people under EIT/CMHT. You will also promote provision for carers in line with current national and local objectives and policies.

Main Duties of the Job

As the Carer Support Worker, you will be responsible for providing practical and emotional support for an allocated number of individual carers, following the individual carers' assessment and needs and entitlement identified, and under the direction of the care coordinator.

You will support the completion of carers' assessments.

You will promote social inclusion through developing opportunities in areas such as participating in community-based recreational or social activity.

Working for Our Organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.

Greater Manchester is one of the world's most innovative, original, and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment, and dining options.

Wherever you go, you will experience a great northern welcome with people famed for their warmth, humour, and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas that improve care for our service users.

Detailed Job Description and Main Responsibilities

Full details of role and responsibility can be found in the attached job description and person specification.

Staff Benefits
  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
Person Specification

Education / Qualifications

Essential criteria

  • Recognised competency-based level 3 qualification in Health & Social Care (NVQ/QCF level 3, Level 3 Apprenticeship), or equivalent demonstrable experience, OR
  • Will undertake recognised competency-based level 3 qualification in Health & Social Care once in post

Desirable criteria

  • Ability and desire to obtain both underpinning knowledge and NVQ qualifications combined with a commitment to undertake Continuing Personal Development. Training in mental health/social care. Carer awareness training

Experience

Essential criteria

  • Experience of working (either paid or voluntary) on a one-to-one basis with carers of people with enduring mental health problems.
  • Experience of working as part of a multi-disciplinary team in a mental health/social care setting.
  • Experience of assessing the needs of people.
  • Have experience of liaising with a range of health & social care services.

Desirable criteria

  • Experience of engaging in group work.
  • Experience of assisting individuals experiencing emotional distress.

Knowledge & Understanding

Essential criteria

  • Have an awareness of the rights of carers.
  • Have basic knowledge of the range of mental health difficulties, treatments, and interventions to underpin the role of the carer support worker.
  • Have knowledge of carers' assessments.
  • Awareness of local support services available for carers.
  • Have an understanding of equal opportunities legislation.
  • Have an understanding of policies and procedures in relation to confidentiality, information sharing, and safeguarding.

Desirable criteria

  • Knowledge of the Care Act
  • Knowledge of relevant legislation/policies and procedures for carers.
  • Knowledge of benefits/employment systems.
  • Understanding/knowledge of Early Intervention in Psychosis/Community Mental Health services

Skills & Abilities

Essential criteria

  • Good interpersonal skills and the ability to deal effectively with carer distress.
  • Be able to communicate effectively with a wide range of people including carers, service users, other professionals, and external agencies.
  • IT literate, including record keeping.
  • Have excellent written and verbal communication skills
  • Be aware of the limits of own competence and responsibilities and know when to liaise with others
  • Be able to demonstrate initiative but consult with others when necessary.
  • Be able to work autonomously with good organisational skills.
  • To show commitment to one's own professional development.
  • Ability to work flexibly including evenings, weekends, and Bank Holidays as required.
  • There is a requirement to travel mainly within the Bolton area and an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability, or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people, and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example, BAME, Disabled, and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website – click.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment.

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