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Receptionist (Medical) - Patient Care Specialist
2 months ago
Job Summary:
Riverside Family Practice is seeking a skilled and compassionate Receptionist (Medical) to join our team. As a key member of our front desk, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities:
- Provide a warm and welcoming experience for patients, responding to their queries and concerns in a timely and professional manner.
- Manage patient appointments, including scheduling, rescheduling, and cancellations, ensuring seamless communication with our healthcare team.
- Process patient information, including medical records, insurance details, and billing, maintaining confidentiality and adhering to data protection policies.
- Handle incoming and outgoing correspondence, including mail, emails, and faxes, ensuring prompt and accurate processing.
- Maintain a clean and organized workspace, adhering to infection control and health and safety protocols.
- Collaborate with our healthcare team to ensure efficient and effective patient care, providing administrative support as needed.
About Us:
Riverside Family Practice is a dynamic and patient-centered healthcare organization committed to delivering exceptional care and service. We are dedicated to fostering a positive and supportive work environment, where our staff can grow and develop their skills.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and administrative staff.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in Microsoft Office and other administrative software, with the ability to learn new systems and technologies.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility and adaptability, with the ability to work in a fast-paced environment and respond to changing priorities.
What We Offer:
Riverside Family Practice offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and compassionate individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
