Retail Operations Supervisor

3 weeks ago


Birmingham, Birmingham, United Kingdom Too Faced Full time

Position Overview

The Retail Operations Supervisor plays a pivotal role in enhancing sales performance and expanding market presence through a customer-centric approach. Key responsibilities include:

  • Upholding a professional brand representation both internally and externally
  • Boosting sales through exceptional service and high retail standards
  • Contributing to operational efficiencies by adhering to established procedures and guidelines

Sales and Customer Service

  • Comprehend and achieve sales objectives
  • Remain informed about sales prospects and competitor movements
  • Leverage social media platforms for business advancement
  • Design local marketing strategies that align with retailer initiatives
  • Provide outstanding service and implement consumer engagement tactics
  • Enhance product knowledge to meet consumer demands

Operational Excellence

  • Ensure high retail standards are consistently maintained
  • Oversee deliveries and stock management within company timelines
  • Follow security protocols to foster a safe working environment
  • Achieve 'Acceptable' ratings in operational tasks

Commercial Acumen

  • Manage inventory replenishment to optimize sales outcomes
  • Strategically plan visual merchandising and effectively manage promotions
  • Identify market trends to improve product performance

Qualifications

  • Essential Skills and Experience
  • Background in retail or customer-facing roles
  • Commitment to personal growth and development
  • Understanding of commercial dynamics
  • Strong communication, organizational, and prioritization abilities


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