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HR Advisor

2 months ago

London, Greater London, United Kingdom Portfolio HR & Reward Full time
{"title": "HR Advisor Opportunity", "content": "HR Advisor Opportunity

Portfolio HR & Reward is proud to be exclusively representing our award-winning, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team.

This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors.

The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries.

You will take part in an excellent training programme and the potential to gain a part post-graduate qualification.

The ideal candidate will have good employment law knowledge either through studies or working experience, and a CIPD qualification or equivalent experience in the workplace is desirable.

Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre.

You will be able to juggle multiple tasks, prioritising your workload accordingly, and have an organised self-starter approach.

The HR Advisor will also be responsible for:

  • Supporting all clients with quality advice in a productive manner to provide an efficient solution-based advice, either through email or call depending on client preference.
  • Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
  • Providing clients with supporting information/documentation to assist them in implementing the advice/solutions provided.
  • Using your expert HR and employment law knowledge to develop a clear answer for the client.
  • Reviewing client documentation and providing advice accordingly, taking their applicable internal terms and conditions into account in each case.
  • Ensuring that all requests for advice are dealt with within the relevant service level agreement (SLA).

To be considered for this opportunity, please ensure you meet the essential criteria outlined above.

", "lang_code": "en-US"}