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IT Service Delivery Director

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom HR Services and Solutions Careers Full time

Job Title: IT Service Delivery Manager

Job Summary:

We are seeking an experienced IT Service Delivery Manager to join our team at HR Services and Solutions Careers. As a key member of our organization, you will be responsible for overseeing the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.

Key Responsibilities:

  • Manage the service and operations teams to deliver high-quality IT services
  • Resolve technical issues quickly and improve service quality
  • Work with customers to understand their needs and ensure IT and telecom systems operate efficiently
  • Manage service-related vendor relationships and drive customer satisfaction through proactive support and clear communication

Requirements:

  • Blend of technical expertise and management experience with a strong IT services bias
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Fully expensed car or car allowance
  • Bonus and benefits package
  • Opportunity to work with a growing business and contribute to its success

About Us:

Our company is a leader in the industry, and we are committed to delivering exceptional IT services to our customers. We are looking for a talented and experienced IT Service Delivery Manager to join our team and help us achieve our goals.