Administrative Assistant
20 hours ago
Job Summary:
Pro-Found Recruitment Solutions is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for providing administrative support to our clients and ensuring the smooth operation of our office.
Key Responsibilities:
- Order Processing: Receive and verify customer orders, and process them using SAP software.
- Customer Communication: Communicate with customers regarding order status and any issues that may arise.
- Shipping and Logistics: Create shipping labels as needed and ensure timely fulfillment of orders.
- Enquiry Resolution: Resolve customer enquiries and complaints in a professional and timely manner.
- Reporting: Generate reports on order processing activity to ensure efficiency and effectiveness.
Requirements:
- Communication Skills: Excellent communication skills, both written and verbal, to interact with customers, team members, and suppliers.
- Problem-Solving Skills: Good decision-making and problem-solving skills to adapt to a fast-paced and changing environment.
- Teamwork: Excellent team player qualities to work collaboratively with colleagues.
- Technical Skills: Working knowledge of Microsoft Word, Excel, and Outlook.
- Industry Knowledge: Familiarity with sales-related roles and the fenestration/construction market is desirable but not necessary.
Experience:
- Administrative Experience: Experience in sales processing and administrative roles, as well as customer-facing roles.
- Industry Experience: Experience in the fenestration/construction market is desirable but not necessary.
Pro-Found Recruitment Solutions is an equal opportunities employer and an employment business.
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