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Administrative Assistant
2 months ago
Job Summary:
Pro-Found Recruitment Solutions is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for providing administrative support to our clients and ensuring the smooth operation of our office.
Key Responsibilities:
- Receiving and Verifying Customer Orders: You will be responsible for receiving and verifying customer orders, ensuring that all orders are accurate and complete.
- Processing Orders: You will use our proprietary software to process orders, ensuring that all orders are fulfilled in a timely and efficient manner.
- Communicating with Customers: You will communicate with customers regarding order status and any issues that may arise.
- Shipping and Logistics: You will create shipping labels and coordinate with suppliers to ensure timely fulfillment of orders.
- Customer Service: You will resolve customer inquiries and complaints in a professional and courteous manner.
- Reporting and Analysis: You will generate reports on order processing activity, providing valuable insights to our clients.
Requirements:
- Communication Skills: You must have excellent communication skills, both written and verbal, to effectively communicate with customers and team members.
- Problem-Solving Skills: You must have good problem-solving skills to resolve customer issues and ensure that orders are fulfilled in a timely manner.
- Teamwork: You must be a team player, able to work collaboratively with our clients and team members to achieve common goals.
- Technical Skills: You must have a working knowledge of Microsoft Office, including Word, Excel, and Outlook.
- Experience: You must have experience in sales processing and administrative roles, with a strong background in customer service.
What We Offer:
As an Administrative Assistant with Pro-Found Recruitment Solutions, you will have the opportunity to work with a dynamic and growing company, providing administrative support to our clients and contributing to the success of our team.
