IT Support Specialist
7 days ago
Job Title: IT Support Specialist
Job Type: Permanent
Location: Remote
Job Description:
We are seeking an experienced IT Support Specialist to join our team at Resource Recruitment. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of their IT systems.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain software and hardware systems
- Perform routine maintenance tasks to ensure system uptime and performance
- Collaborate with other teams to resolve complex technical issues
- Document and track technical issues and resolutions
Requirements:
- 3+ years of experience in IT support or a related field
- Strong knowledge of Windows, Linux, and macOS operating systems
- Experience with network protocols and devices
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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