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Operations Director

2 months ago

Bournemouth, Bournemouth, United Kingdom Aimbridge Hospitality Full time
About Us

Aimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,500 hotels and resorts worldwide.

Job Summary

We are seeking a highly experienced Operations Manager to join our team at the Holiday Inn Hotel, Bournemouth. As a key member of our management team, you will be responsible for driving operational excellence across the customer journey, ensuring brand standards are exceeded, and customer satisfaction is at the forefront of everything we do.

Key Responsibilities
  • Lead the operational team to deliver exceptional customer experiences
  • Collaborate with the General Manager to develop and implement strategic plans to drive business growth
  • Manage the hotel's operations, including front-of-house, back-of-house, and food and beverage
  • Develop and maintain strong relationships with colleagues, guests, and external partners
  • Monitor and analyze key performance indicators to inform business decisions
What We Offer

As a member of our team, you will have access to a range of benefits, including:

  • Competitive salary and bonus structure
  • Opportunities for career development and growth
  • Access to a suite of employee benefits, including hotel discounts, training programs, and wellness initiatives
Requirements

To be successful in this role, you will need:

  • Previous hotel experience with a strong background in operations management
  • Excellent leadership and communication skills
  • Ability to work flexibly and collaboratively as part of a team
  • Strong analytical and problem-solving skills
What's Next?

If you are a motivated and experienced operations professional looking for a new challenge, please submit your application. We look forward to hearing from you