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Service Advisor
2 months ago
We are seeking an experienced Service Advisor to join our team at Edwards & Pearce Limited. As a Service Advisor, you will be the first point of contact for the Service Department, responsible for booking customers' vehicles into the service department, explaining repair processes and cost breakdowns, and building strong customer relationships.
Key Responsibilities:- Booking customers' vehicles into the service department
- Explaining repair processes and cost breakdowns to customers
- Building strong customer relationships and delivering exceptional customer service
- Liaising with the service team to ensure efficient and effective service delivery
- Managing databases and associated administration tasks
- Processing vehicle documents
- Previous experience as a Service Advisor or in a similar role
- Excellent communication and presentation skills
- Ability to work effectively in a fast-paced environment
- Strong customer service skills
- Competitive salary: £27,000 - £30,000 depending on experience
- Free parking
Edwards & Pearce Limited is an Equal Opportunities Employer and acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
