Service Advisor
2 days ago
Service Advisor – BMW-MINI Watford
Good, honest, rewarding work. It's how we're built
In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you
* 24/7 online access to healthcare professionals
* Car purchasing and lease schemes
* Servicing, parts & accessory colleague discounts.
* Enhanced holiday allowance with length of service
* Paid day off for your birthday
* Company share purchase plan
* Loan plans for colleagues, including toolbox and travel tickets
* Colleague referral payments
* Industry leading family friendly policies
* Numerous training, learning and development options to suit everyone
* Plus lot’s more
What you’ll do day to day
* Warmly welcome and engage customers in a friendly and professional manner throughout the day
* Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust
* Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training
* Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue
* Schedule vehicles for appointments in the workshop efficiently and accurately
* Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions
* Maintain precise and up-to-date customer records within our systems for effective service management
Helpful skills and qualifications
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
* Excellent communication skills, with the ability to engage effectively with customers and colleagues
* Demonstrated experience in delivering exceptional customer service
* Skilled at identifying customer needs and opportunities for upselling
* Excellent time management skills and the ability to work under pressure
* Previous experience in a target driven role, demonstrating the ability to meet goals
* Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team
-
Service Advisor
10 hours ago
Watford, United Kingdom CV-Library Full timeService Advisor Basic Salary - £28,000+ OTE - Up To £40,000 Location - Watford Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending...
-
Service Advisor
3 weeks ago
Watford, United Kingdom CV-Library Full timeService Advisor Up To £32,000 Basic Salary + Bonus (£45,000 OTE!) Prestige Main Car Dealership Environment Monday To Friday 8am - 6pm / 1 in 5 Saturday Mornings 22 Days Annual Leave + Bank Holidays Previous Automotive Service Advisor Experience RequiredWe are currently advertising on behalf of an Automotive well established Prestige Main Car...
-
Service Advisor
1 month ago
Watford, United Kingdom CV-Library Full timeService Advisor Basic Salary - £28,000 OTE - £45,000 Location - Watford Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all...
-
Service Advisor
1 month ago
Watford, United Kingdom Auto Skills UK Full timeService Advisor Job Description **Job Summary:** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities:** *...
-
Service Advisor
1 month ago
Watford, United Kingdom Auto Skills UK Full timeService Advisor Job Description **Job Summary:** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities:** *...
-
Service Advisor
5 months ago
Watford, United Kingdom Autotech Recruit Full time**JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Watford COUNTY // Hertfordshire JOB REF // ATR_29145 rate // £17 - £21 per hour TYPE // Contract Contract Automotive Service Advisor Position Available! Are you an experienced Automotive Service Advisor looking for flexible contract opportunities? Autotech Recruit is currently hiring...
-
Service Advisor
1 week ago
Watford, United Kingdom CV-Library Full timeOn behalf of a well known Main Dealership in the Watford area we are recruiting for an experienced Service Advisor for their busy Service Department. We are looking for a Service Advisor who can remain calm under pressure whilst focusing on excellent customer service and upselling opportunities. We would like to hear from top Service Advisors who can...
-
Service Advisor
1 month ago
Watford, United Kingdom CV-Library Full timeSERVICE ADVISOR Basic Salary - £28,000 OTE - £38,000 Location - Watford Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor ·Take Service Department bookings....
-
Service Advisor
6 days ago
Watford, United Kingdom CV-Library Full timeService Advisor Basic £32k, OTE £44k Watford Permanent/Full Time Working Hours: Monday to Friday (8am – 6pm) / 1 in 5 Saturdays (9am – 12pm) Our client, a main dealer group in the Watford area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact...
-
Service Advisor
2 weeks ago
Watford, United Kingdom Octane Recruitment Full timeService AdvisorWatfordMonday - Friday, 8 am - 6 pm, Saturdays on a rota SalaryUp to £30k basic OTE £40k uncappedRef: OC19063 We have a new vacancy for a Service Advisor for my client's main dealership in Watford. Excellent opportunity for a Service Advisor to join a high-performing team. This role suits a Service Advisor looking for a long-term role....
-
Service Advisor
5 months ago
Watford, United Kingdom Perfect Placement UK Ltd Full time**County**: Hertfordshire **Town/City**: Watford **Sector**: Service Department, Car Dealership **Salary**: £28000 - £45000 per annum **Job ref**: 131311 **Service Advisor Vacancy - Watford!** - £28,000 Basic Salary + Bonus (£45,000 + Bonus) - Monday To Friday 8am - 6pm / 1 In 4 Saturday Mornings Paid As Overtime - Premium Main Dealership...
-
Service Advisor
1 month ago
Watford, United Kingdom CV-Library Full timeSERVICE ADVISOR Basic Salary - £28,000 OTE - £40,000 - £45,000 Working Hours - Monday - Friday 8am till 6pm & 1 in 4 Saturdays 8am till 12pm (paid at overtime) Location - Watford Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer...
-
Service Advisor
3 weeks ago
Watford, United Kingdom Octane Recruitment Full timeService AdvisorWatfordMonday - Friday, 8 am - 6 pm, Saturdays on a rota SalaryUp to £30k basic OTE £40k uncappedRef: OC19063We have a new vacancy for a Service Advisor for my client's main dealership in Watford. Excellent opportunity for a Service Advisor to join a high-performing team. This role suits a Service Advisor looking for a long-term role.Company...
-
Service Advisor
5 months ago
Watford, United Kingdom The Recruitment Solution Full timeService Advisors, Dont you think you deserve to earn a market leading £40,000+ OTE working as a Service Advisor? Working with a fabulous brand and a progressive, supportive dealer group, working just 1 in 5 SATURDAY MORNINGS. If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the...
-
Service Advisor
4 weeks ago
Watford, United Kingdom Auto Skills UK Full timeService Advisor Job Description **Job Summary:** We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring efficient workshop loading, and meeting customer requirements. **Key Responsibilities:** * Take Service Department bookings...
-
Service Advisor
4 weeks ago
Watford, United Kingdom Auto Skills UK Full timeService Advisor Job Description **Job Summary:** We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring efficient workshop loading, and meeting customer requirements. **Key Responsibilities:** * Take Service Department bookings...
-
Service Advisor
3 weeks ago
Watford, United Kingdom CV-Library Full timeAre you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Watford? We want to hear from you! You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong...
-
Service Advisor
1 month ago
Watford, Hertfordshire, United Kingdom Autotech Recruit Full timeService Advisor Job DescriptionWe are seeking an experienced Service Advisor to join our team at Autotech Recruit in Watford. As a Service Advisor, you will be the main point of contact for customers, ensuring their vehicle is serviced to the highest standards.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and...
-
Service Advisor
1 month ago
Watford, Hertfordshire, United Kingdom Autotech Recruit Full timeService Advisor Job DescriptionWe are seeking an experienced Service Advisor to join our team at Autotech Recruit in Watford. As a Service Advisor, you will be the main point of contact for customers, ensuring their vehicle is serviced to the highest standards.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and...
-
Service Advisor
3 weeks ago
Watford, United Kingdom CV-Library Full timeWe are looking for a customer-focused Service Advisor to join our client's premium dealership in Watford. Key Responsibilities: Greet and assist customers throughout their vehicle service Manage service bookings and coordinate with the workshop Keep customers updated and handle vehicle handovers Upsell services and products Maintain a clean, organised...
