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Graduate IT Analyst

2 months ago

Glasgow, Glasgow City, United Kingdom Cathcart Technology Full time

About Cathcart Technology

Cathcart Technology is a leading logistics company based in Glasgow, Scotland. We are committed to delivering exceptional service to our customers and are seeking a talented Graduate IT Analyst to join our team.

Job Summary

We are looking for a highly motivated and ambitious graduate with a passion for IT to join our onsite team as a Graduate IT Analyst. As a key member of our support team, you will be responsible for providing 2nd line support for our logistics systems, working closely with senior members of the team to resolve issues and escalate tickets as needed.

Key Responsibilities

  • Provide 2nd line support for logistics systems, including troubleshooting and resolving technical issues
  • Learn about company business and technical applications and tools, including databases, Unix/Linux, and report writing tools
  • Liaise with stakeholders to gather requirements for change and develop solutions
  • Develop and maintain Unix Shell scripts to support logistics systems
  • Integrate internal and external systems to improve efficiency and effectiveness
  • Produce logistics systems reports for stakeholders and document system changes in adherence to company standards

Requirements

  • IT graduate to a 2:1 level or better
  • Understanding of databases (Oracle or SQL)
  • Knowledge of Unix/Linux with some Shell scripting experience
  • Knowledge of logistics systems, ideally with some Systems Analysis and Application Support experience
  • Knowledge of report writing tools like iReports or Jaspersoft Studio
  • Excellent communication skills, combined with previous experience in a customer-facing technical Service Desk environment
  • Full UK Driver's license (occasional visits to other sites) - ESSENTIAL

What We Offer

Cathcart Technology offers a competitive salary of £24k - £26k, plus a comprehensive benefits package. We are committed to providing ongoing training and development opportunities to help you upskill and progress in your career.

How to Apply

If you are a motivated and ambitious graduate with a passion for IT, please submit your application, including your CV, to us for consideration.