Operations Supervisor

3 weeks ago


Headington, Oxfordshire, United Kingdom Flight Club Darts Full time £40,000

About Us

Welcome to Flight Club, the pioneering hub of Social Darts, where we transform traditional gameplay into exhilarating social experiences. Our innovative approach has redefined darts for the modern era, creating multiplayer games that are fast-paced and engaging, complete with action replays for ultimate bragging rights.

With successful venues established across the UK and expanding into international markets, we are excited to introduce the joy of Social Darts to a new location.

The Role

As an Operations Supervisor, you will play a vital role in supporting the General Manager and Assistant General Manager in overseeing the venue's operations and team dynamics. Your primary responsibilities will include:

  • Team Management:
    Identify staffing requirements, manage recruitment processes, and facilitate the onboarding of new team members.
    Assist in setting and reviewing business and personal goals for the team.
    Evaluate team performance and provide feedback to management.
    Organize daily operations to ensure efficiency and effectiveness.
    Manage employee scheduling, absences, and replacements to maintain seamless business operations.
  • Enhancing Revenue:
    Streamline administrative processes to uphold high standards of communication both internally and externally.
    Contribute to the venue's profitability by collaborating with management.
  • Delivering Exceptional Customer Service:
    Ensure that the team consistently provides outstanding customer service.
    Address any customer complaints promptly and professionally.
    Guarantee that all products are served according to company and brand standards.

While prior management experience is valuable, we prioritize attitude and cultural fit above all.

Our Values

To thrive in the Flight Club environment, you should embody our core values: innovation, passion, collaboration, and warmth. We are dedicated to creating unforgettable experiences for our guests through teamwork and enthusiasm.

What We Offer

Joining the Flight Club family means being recognized for your hard work and contributions. We provide:

  • A competitive salary with additional earnings.
  • Management bonus opportunities.
  • Complimentary meals during shifts.
  • Generous staff discounts.
  • Excellent opportunities for career advancement.
  • Engaging social events.

We look forward to welcoming you to our team


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