ECommerce Senior Executive

8 hours ago

London, Greater London, United Kingdom SARAH CHAPMAN LIMITED Full time
About the Role

We are seeking a highly skilled and experienced ECommerce Senior Executive to join our team at SARAH CHAPMAN LIMITED. As a key member of our organization, you will be responsible for driving the growth and success of our ECommerce platform.

Key Responsibilities
  • ECommerce Strategy: Develop and implement a comprehensive ECommerce strategy to drive sales growth, improve customer engagement, and increase brand awareness.
  • Platform Management: Manage and optimize our Shopify platform to ensure seamless day-to-day trading, including conversion, ATV, and traffic.
  • eCRM and Loyalty: Develop and execute an eCRM and loyalty strategy to increase customer engagement and maximize repeat purchases.
  • Performance Reporting: Deliver regular sales and performance reports, including daily, weekly, and monthly analysis and actions.
  • Team Leadership: Lead and manage the ECommerce Co-ordinator, providing guidance, support, and development opportunities.
Requirements
  • Experience: 2+ years of experience in a similar role, with a proven track record of delivering success on Shopify Plus.
  • Skills: Strong CRM experience, analytical and strategic thinking, excellent communication and project management skills.
  • Culture Fit: Align with our core values of Integrity, Resilience, Commitment, and Innovation.
About Us

SARAH CHAPMAN LIMITED is a dynamic and innovative company, committed to delivering exceptional customer experiences. We offer a hybrid working environment, with 1 day working from home and 4 days in the office, located on The Kings Road Chelsea, London SW3.

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