Senior IT Support Engineer
1 day ago
About the Role:
CV Library is seeking a highly skilled Senior IT Support Engineer to join our team in Worcester. As a key player in our MSP environment, you will be responsible for delivering exceptional technical support to our clients, troubleshooting complex issues, and ensuring the smooth operation of their IT infrastructure.
Key Responsibilities:
- Provide advanced technical support to clients, resolving complex issues across multiple platforms.
- Manage and resolve technical issues, including Windows Server, Office 365, networking equipment, and cloud services.
- Collaborate with clients to understand their needs and provide tailored IT solutions.
- Lead and participate in IT projects, including system upgrades, migrations, and deployments.
- Mentor and guide junior engineers, fostering a culture of learning and professional development.
What We Offer:
- Competitive salary up to £35,000, depending on experience.
- Opportunities for professional development and career progression.
- Flexible working arrangements and a healthy work-life balance.
- Regular team events and a positive company culture.
At CV Library, we value our employees and strive to create a supportive and dynamic work environment. If you're a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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