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Retail Operations Manager

2 months ago

Juniper Green, Edinburgh, United Kingdom Iceland Full time
Supervisor Role at Iceland

We are seeking a highly skilled and motivated Supervisor to join our team at Iceland. As a Supervisor, you will play a key role in delivering exceptional customer service and driving sales in store.

Key Responsibilities:
  • Manage store availability and ensure seamless customer experience.
  • Drive sales growth and customer satisfaction through effective communication and teamwork.
  • Provide support and guidance to store colleagues to ensure efficient service delivery.
  • Implement and maintain store policies and procedures to ensure compliance and excellence.
  • Celebrate colleague and business success through recognition and reward.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team to achieve business objectives.
  • Strong problem-solving and decision-making skills.
  • Commitment to delivering exceptional customer service.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

At Iceland, we value our people and offer a range of benefits and opportunities for career development. If you are a motivated and customer-focused individual who is passionate about retail, we would love to hear from you.