Security Systems Technician

2 months ago

Didcot, Oxfordshire, United Kingdom Johnson Controls Full time

About Johnson Controls

Johnson Controls is a global leader in the engineering and integrated solutions industry, specializing in fire and security sectors with cutting-edge technology.

About the Role

We are seeking a highly skilled Service Engineer to join our team at Johnson Controls, working specifically with our ADT brand. As a Service Engineer, you will be responsible for servicing security systems, including intruder alarms, CCTV, and access control systems, to the relevant industry standards.

Key Responsibilities

  • Provide exceptional customer service to internal and external customers, establishing and maintaining effective relationships.
  • Service security devices safely and responsibly, avoiding injuries, damage to property, and loss of materials.
  • Manage time efficiently, prioritizing jobs correctly and completing engineer work reports, handover certificates, and BSIA certificates as required.

Requirements

  • Experience in the fire and security industry.
  • Valid driving license.
  • Ability to lift and climb ladders.
  • Previous experience working in a customer-facing environment.

Preferred Qualifications

  • Hold current relevant qualifications, such as 18th edition, NVQ, City and Guilds, or BTEC.

Why Work for Johnson Controls?

We offer a competitive basic salary, excellent additional earnings potential, and a range of benefits, including overtime, callout payments, travel time, engineering commission scheme, sales referral incentive scheme, pension matching, 25 days holiday, company vehicle, uniform, PPE, tools, and ongoing training.

Our Team

Our team is dedicated to providing exceptional service and support to our customers. With an average length of service of over 20 years, we are committed to career progression and employee development.

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