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Team Member
2 months ago
Job Summary:
We are seeking a highly motivated and passionate Front of House staff to join our team at Wells & Co. Careers. As a Front of House Team Associate, you will be responsible for delivering an exceptional customer experience and a mouth-watering food offering.
Key Responsibilities:
- Customer Service: Take responsibility for the customer journey, ensuring their experience is second to none.
- Order Taking and Kitchen Coordination: Take accurate orders and work closely with kitchen staff to ensure seamless service.
- Payment and Receipt Management: Ensure payments and receipts are correct and accurate.
- Menu and Drinks Recommendations: Confidently recommend menu and drinks offerings to customers.
- Service Standards and Quality Control: Observe service and standards, reporting any incidents or issues to management.
- Teamwork and Support: Be a supportive and proactive team member, working collaboratively with colleagues to achieve excellent service.
Requirements:
- Previous Experience: Previous experience working front of house in a hospitality or customer-facing environment.
- Passion for Food and Beer: Enthusiasm and passion for food and beer, with a desire to deliver exceptional customer experiences.
- Excellent Communication Skills: Ability to deliver excellent customer service and great teamwork in a fast-paced and pressurized environment.
- Results-Driven and Ambitious: A result-driven and ambitious individual keen to develop their career and grow with our company.
About Us:
Wells & Co. Careers is a dynamic and growing company that values its employees and strives to provide a supportive and inclusive work environment. We offer a competitive package, including a competitive hourly rate, 28 days holiday, company pension scheme, and opportunities for career development and growth.
