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Optical Retail Leader
2 months ago
We are seeking an exceptional Opticians Store Manager to lead our team and deliver an outstanding customer experience. As a key member of our retail leadership team, you will be responsible for driving business growth, developing your team, and ensuring our stores meet the highest standards of clinical, retail, and legal excellence.
Key Responsibilities- Create a customer-centric environment that fosters a culture of excellence and continuous improvement.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
- Lead and manage a high-performing team, providing coaching, mentoring, and development opportunities to ensure they reach their full potential.
- Maintain clinical, retail, and legal standards, ensuring our stores meet the highest standards of quality and safety.
- Engage with customers and team members to understand their needs and preferences, and implement changes to improve the customer experience.
- Manage budgets, achieve targets, and make informed decisions to drive business growth.
- Competitive compensation package and pension scheme.
- Generous staff discount on Boots brands, Opticians, and Hearing Care products.
- Attractive bonus scheme and opportunities for career progression.
- 22 days holiday plus bank holidays, with the option to purchase additional leave.
- Flexible benefits scheme, including financial wellbeing support, gym membership, and more.
- Access to our Employee Assistance Programme, offering free, independent, and confidential counselling and support.
We are a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
