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Front Desk Associate

2 months ago

Exeter, Devon, United Kingdom Marstons PLC Full time
Be the Face of Our Hospitality

At Marston's, we're seeking a warm and welcoming Receptionist to be the first point of contact for our guests. As a key member of our front-of-house team, you'll create a seamless experience for every customer, from booking to check-out.

Your Key Responsibilities:

  • Develop a welcoming atmosphere for our guests
  • Provide exceptional customer service, handling special requests with ease
  • Collaborate with the housekeeping team to ensure every area of the site is immaculate

What We Offer:

  • A reliable hours contract for security and stability
  • 20% off at all our pubs, restaurants, and hotels
  • Refuel at work with our £4.50 meal deal option
  • Flexible and part-time hours to suit your needs
  • Online discounts and cashback through our Marston's Rewards platform
  • Access to our training and Apprenticeship programmes for career growth
  • A friendly and lively atmosphere with passionate teammates
  • Support for your well-being through our Licensed Trade Charity

About Us:

Marston's is one of the UK's largest and most beloved pub chains, operating over 1,400 pubs, bars, and hotels. We're a family-friendly company that puts our people first, offering a premium blend of challenge, security, and career progression.