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Senior Operations Sales Executive

2 months ago

Watford, Hertfordshire, United Kingdom Allwyn UK Full time
About the Role

We are seeking a highly skilled and experienced Senior Operations Sales Executive to join our team at Allwyn UK. As a key member of our Customer and Retail Care department, you will play a crucial role in delivering exceptional service to our UK consumers and retailers.

Key Responsibilities
  • Lead the Operational Sales Team to achieve sales growth and in-store standards across our Retail estate.
  • Develop and implement campaigns to drive maximum benefit to good causes and customer operations.
  • Monitor team performance and implement improvements to achieve departmental KPIs.
  • Drive continuous improvement plans to increase sales and manage operational processes.
  • Manage and resolve complaints, escalating them where necessary.
Requirements
  • Proven experience in customer-facing roles or customer services environments.
  • Strong analytical and problem-solving skills, with experience of using Google suite and MS applications.
  • Ability to plan and prioritise multiple activities, manage workflow, and allocate resources effectively.
  • Excellent interpersonal skills and ability to build strong relationships with stakeholders.
What We Offer
  • 26 days paid leave (plus bank holidays)
  • Annual bonus scheme
  • 2 x Life Days
  • 4 x Salary of Life Insurance
  • Pension: we'll match your contribution up to 8.5%
  • Single Private Health Cover
  • £500 Wellness Allowance
  • Income Protection
  • Enhanced parental leave (maternity and paternity)
  • Eye Care, Dental and Cycle To Work schemes