Debt Recovery Specialist

2 days ago


Leighton Buzzard, Central Bedfordshire, United Kingdom Connells Group HQ Full time
Job Description

Our Head Office Debt Recovery Team at Connells Group HQ has an opportunity for an experienced finance professional to join their busy team. The Debt Recovery Specialist will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy.

Key Responsibilities:
  • Chase Overdue Invoices: Pursue payment from debtors in a timely and professional manner, utilizing effective communication skills to resolve any issues.
  • Maintain Accurate Records: Ensure all chasing activity is documented and up-to-date, providing a clear audit trail for management.
  • Build Positive Relationships: Foster strong working relationships with branches and other stakeholders, promoting a collaborative and supportive team environment.
  • Support Team Members: Assist colleagues as needed, ensuring seamless coverage during absences or high workloads.
  • Respond to Queries: Answer internal and external inquiries in a prompt and professional manner, providing clear and concise information.
  • Monitor Debt Recovery Mailbox: Regularly check the mailbox and investigate any queries or concerns, responding promptly to resolve issues.
  • Undertake Additional Duties: Perform other tasks as requested by the Line Manager, contributing to the overall success of the team.
Requirements:
  • Tenacity and Enthusiasm: Demonstrate a strong work ethic and commitment to achieving goals.
  • Excellent Communication Skills: Possess effective communication skills at all levels, with the ability to build strong relationships.
  • Technical Skills: Proficient in Microsoft Office, with a strong understanding of financial software and systems.
  • High Standard of Numeracy: Possess a high standard of numeracy, with attention to detail and accuracy.
  • Team Player: Demonstrate a flexible approach, with a willingness to learn and adapt to changing circumstances.
  • Outgoing Personality: Possess an outgoing and confident personality, with the ability to operate at all levels.
  • Proactive Approach: Demonstrate a proactive approach, with the ability to set and achieve goals.
  • Strong Organisational Skills: Possess strong organisational and time management skills, with the ability to prioritize tasks effectively.
  • Continuous Improvement: Commit to continuous improvement, seeking opportunities to enhance best practices and positively impact business results.
  • Risk Awareness: Demonstrate an awareness of potential risks to the company, with the ability to escalate concerns as necessary.


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