Guest Services Supervisor
2 weeks ago
About the Role
Meridian Business Support is pleased to collaborate with a prominent independent 4x4 dealership in the UK to find a Guest Services Supervisor.
With over five decades of experience, our client boasts a vast selection of premium vehicles available at their cutting-edge multi-level showroom.
The reception team serves as the initial point of contact for all clients and visitors on the premises.
In addition to welcoming our guests, you and your team will undertake various daily administrative and organizational tasks to ensure our showroom maintains the highest standards of presentation.
Key Responsibilities
- Lead and manage the reception team
- Ensure timely and appropriate handling of telephone inquiries
- Maintain constant staffing at the reception desk
- Welcome visitors upon arrival
- Direct guests to the relevant areas, providing refreshments and amenities
- Keep the refreshment area fully stocked at all times
- Perform clerical and administrative tasks as needed
- Oversee and enhance the physical showroom environment, including ambiance, music, and cleanliness
- Ensure all sales offices are organized, stocked with necessary materials, and operational
- Safeguard the safety and security of individuals, vehicles, and property, reporting any issues to the appropriate personnel
- Provide coaching and skill development for team members
Candidate Profile
- Minimum of one year of management experience
- Exceptional communication skills, demonstrating a blend of confidence and assertiveness
- Warm, empathetic, and friendly demeanor with a professional approach
- Proficient in Microsoft Office applications (Outlook, Word, Excel)
Experience in a guest services supervisory role is advantageous.
Meridian Business Support operates as a recruitment specialist on behalf of our client for this position.
For further details, please reach out to our office.
Our privacy policy is available on our website.
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