Traffic Operations Manager
4 weeks ago
Job Title: Traffic Operator
Job Summary:
We are seeking a skilled Traffic Operator to oversee the daily activities of our drivers, ensuring efficient and effective operations. The successful candidate will be responsible for managing costs, monitoring revenue, and maintaining compliance with regulations.
Key Responsibilities:
- Manage and monitor daily activities of drivers to achieve set targets and ensure smooth operations.
- Control costs by managing nights out and monitoring parking locations.
- Investigate revenue and cost targets, and ensure accurate allocation of revenue.
- Approve daily hours checks and timesheets.
- Ensure accurate costs on running sheets and investigate any discrepancies.
- Take responsibility for containers left on wheels in yards, ensuring exports meet vessel schedules and empties are returned on time.
- Coordinate pickup legs and ensure relevant information is updated in planning screens.
- Ensure containers are returned to quay or depot before detention fees are incurred.
- Coordinate vehicles and relevant information for backloads.
- Identify opportunities to increase profitability through one-way, tip, and reload operations.
- Communicate with drivers, provide weekend overtime shifts, and ensure timely delivery of next-day details.
- Monitor driver cover sheets for changes and ensure accurate allocation of drivers.
- Train drivers on specialized equipment and ensure compliance with legal weight requirements.
- Ensure accurate ATA, ATD, ETA, and trailer numbers in Truckcom.
- Set override dates correctly to ensure accurate sub-contractor trailer reports.
- Monitor ETA's and enter late advice at least 30 minutes before booking time.
- Send demurrage warnings after 2 hours on site.
- Ensure accurate routing and driver awareness of job details and start times.
- Log OV's and sub-contractors on Truckcom and ensure use of the app.
- Follow service and MOT schedules.
- Research and understand driver legal working hours and update knowledge with internal training.
- Build positive relationships with drivers to ensure a content workforce.
Requirements:
- Oversee, manage, and monitor daily activities of allocated drivers.
- Stay up-to-date with relevant legislation and ensure compliance with regulations, policies, and procedures.
- Make decisions in the best interests of the Company and clients, escalating issues to line managers when necessary.
- Promote a company culture that encourages high morale and top performance.
- Ensure compliance with relevant laws and regulations.
- Minimize operation expenditure within the business.
- Understand and comply with the Health, Safety, and Environment Policy.
- Set a personal example with respect to health and safety.
- Be an effective team player.
- Be proficient in MS Excel, Word, Outlook, PowerPoint, and in-house systems.
- Be able to question, challenge, and improve existing processes.
- Establish effective working relationships.
- Work to tight deadlines.
- Multi-task with a calm and flexible approach.
- Have a positive attitude.
- Have a methodical and organized approach.
- Prioritize tasks effectively.
About Us:
Culina Group is a leading provider of food and drink logistics solutions. We are committed to employee development and recognizing success for hardworking performers. Our dedicated learning and development programs are open to every employee, giving you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Benefits:
- Competitive holiday entitlement of 20 days.
- Pension scheme with a great contribution of 3% employee and 5% employer.
- Life Assurance - x 2 your annual salary.
- Wellness - access to a confidential telephone counselling and legal information service.
- Eye Care Vouchers - substantial savings on eye tests and prescription glasses.
- Reward & Recognition - Employee of the month and year, special recognition, and long service awards.
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