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High-End Hospitality Professional
2 months ago
The Ritz London: A Premier Destination for Excellence
We are seeking a highly skilled and dedicated individual to join our team as a Room Attendant at The Ritz London. As a key member of our Housekeeping department, you will play a vital role in ensuring the highest standards of service and quality in our luxurious bedrooms and public areas.
Key Responsibilities:
- Provide exceptional service to guests, ensuring their rooms are serviced to an excellent standard.
- Assist with the servicing of public areas, maintaining a high level of cleanliness and attention to detail.
- Prepare room attendants' trolleys, ensuring all necessary equipment and supplies are available.
- Respond to guest requests and queries in a prompt and professional manner.
Requirements:
- Relevant experience in a five-star property is highly desirable.
- Excellent customer service skills, with a keen eye for fine details.
- Ability to work under pressure and prioritize tasks effectively.
- Good command of the English language.
- Polite and professional attitude towards internal and external guests.
Benefits:
- Highly competitive salary within the luxury London hotel sector.
- Instant reward and recognition scheme.
- 28 holidays (including bank holidays).
- Learning & Development opportunities.
- Employee discount scheme for Ritz goods and external providers.
- Free laundry service for tailored uniform.
- Complimentary meals on duty.
- Social events and activities.
- Season ticket loan.
- CODE Hospitality App.
- Wellness treatments: massage, chiropody and more.
- Pension scheme.
- Employee mental health assistance helpline.
- Employee Introductory Scheme (£600).
- Training Fund Assistance.
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Selection Process:
Due to the high volume of applicants, we regret that only successful candidates will be contacted. If you have not heard from us within 10 days, please consider your application to be unsuccessful.
