Client Administrator
1 day ago
We are seeking a highly skilled and experienced Client Administrator to join our Employee Services team at Equiniti. As a key member of our team, you will be responsible for developing and implementing operational efficiencies, enabling the smooth running of our SIP operations.
Key Responsibilities- Support the wider team with expertise and knowledge
- Build and maintain knowledge of our system, product, and processes
- Identify gaps in our offering and design solutions
- Develop and maintain procedures and processes
- Mentor and coach team members as needed
- Troubleshoot issues and oversee change items
- Ensure procedures are up-to-date and maintain policy adherence
- Support the roll out of new clients and development
- Promote and deliver continuous improvement
- Awareness of policies and their practical applications
- Stakeholder management and experience working cross-locations
- Empathy and understanding, with the ability to motivate and engage others
- Organisational skills and willingness to adapt to change
- Ability to work under pressure and identify and mitigate risks
- Save For Your Future - Equiniti Pension Plan
- All Employee Long Term Incentive Plan (LTIP)
- Health and Wellbeing - Employee Assistance Programme
- Employee discounts and flexible benefits
- Time Off - 28 days holiday + bank holidays
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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