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Flagship Store Director
2 months ago
We are seeking a highly skilled and experienced Store Manager to lead our new London flagship store for a luxury fashion and accessories brand. This esteemed brand is renowned for its exceptional customer service and commitment to delivering an unparalleled shopping experience.
The ideal candidate will be passionate about the brand and have a proven track record of developing a warm and engaging environment that fosters successful sales teams. Key responsibilities will include:
Customer Engagement:
- Identify and build strong relationships with loyal customers to drive repeat business and brand loyalty.
- Develop and implement a customer relationship management (CRM) strategy to enhance customer interactions and experiences.
Leadership and Team Management:
- Provide inspiring leadership to your team, driving sales growth and exceeding business goals.
- Develop and implement strategies to improve team performance, productivity, and morale.
Store Operations and Visual Merchandising:
- Ensure all visual merchandising directives from HQ are implemented, maintaining a consistent brand image and concept standards.
- Develop and maintain a strong relationship with sister stores and HQ, driving collaboration and knowledge sharing.
Business Performance and Results:
- Consistently deliver key performance indicators (KPIs) and exceed business goals, driving sales growth and profitability.
- Identify and implement innovative strategies to exceed customer expectations and drive business success.
