Field Service Engineer

3 weeks ago


Newark on Trent, Nottinghamshire, United Kingdom KION Group Full time

What We Provide:

At KION Group, we pride ourselves on being a global leader in the manufacturing of material handling equipment. With a presence in over 100 countries and a dedicated workforce of approximately 13,000 employees, we ensure that our customers receive unparalleled service through our extensive network of over 8,500 skilled technicians. Our commitment to excellence guarantees prompt spare part delivery within 24 hours, ensuring maximum uptime for our equipment.

We are currently seeking a Field Service Engineer to join our dynamic team. This role involves working directly on customer sites, where you will be responsible for the maintenance, servicing, and repair of forklift trucks in a workshop setting.

Who We Are Looking For:

The ideal candidate will possess experience in one or more of the following areas:

  • Mechanical Engineering
  • Electrical Engineering
  • Hydraulics

While an NVQ level 3 qualification (or equivalent) is preferred, it is not mandatory. Proficiency in IT is essential, as you will be required to utilize modern technology for record-keeping and order placement.

Additionally, a valid UK driving license is necessary for this position.

Personal Attributes:

We value candidates who demonstrate:

  • Excellent communication skills for effective interaction with customers and colleagues
  • The ability to work independently as well as collaboratively within a team
  • A strong sense of pride in their work, ensuring tasks are completed to the highest standards
  • A keen attention to detail and accuracy
  • A positive, proactive attitude
  • Flexibility to adapt to the evolving demands of the role
  • A desire to represent the KION brand with integrity

What We Offer:

We provide a competitive salary that reflects your experience, along with a comprehensive benefits package that includes:

  • A standard 40-hour work week
  • Opportunities for overtime, both on-site and in the field
  • A company vehicle and fuel card, with options for personal use
  • Van cleaning services through the fuel card account
  • 25 days of annual leave
  • A company pension scheme
  • Access to a discount scheme featuring deals from leading UK brands
  • World-class training on specialized KION products
  • Assistance in obtaining a full Forklift Driver License

What to Expect:

As part of our team, you will benefit from:

  • Extensive training provided by manufacturers
  • A supportive buddy system to help you acclimate
  • Overnight parts deliveries to ensure efficiency
  • Provision of PPE and uniforms
  • A uniform cleaning service
  • Ongoing training on our cutting-edge range of material handling equipment
  • Local support from a network of colleagues
  • A varied role that presents different challenges each day


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