Customer Service Representative

4 weeks ago


Rugby, Warwickshire, United Kingdom McDonald's Full time

About the Role

We are seeking a Customer Care Assistant to join our team at McDonald's. As a Customer Care Assistant, you will be the first point of contact for our customers, providing a warm and welcoming experience. You will be responsible for maintaining the cleanliness of our customer areas, ensuring that our customers have a great visit.

Key Responsibilities

  • Provide friendly, fast and accurate service to our customers
  • Complete tasks and activities in line with training, company guidelines and management direction
  • Follow all workplace safety, security and food hygiene procedures
  • Treat all customers and colleagues with courtesy and respect

Working Hours

Our late night shifts start from 4pm with finishing times of up until 1am. As they involve finishing after midnight, you will need to be over 18 years old if you wish to work past midnight. Any hours worked after midnight have a £3 per hour premium uplift.

Benefits

We offer a range of benefits, including holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands.

What We're Looking For

We're looking for someone who is friendly, welcoming, courteous and helpful. You will work well as part of a team and have high energy levels. You will be responsible for maintaining high standards of service and cleanliness in the restaurant.

Why Work for McDonald's?

McDonald's is one of the most recognised brands in the world, and we're committed to fostering a safe, respectful and inclusive workplace. We provide quality jobs and make opportunity open to all.



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