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About Reiss
Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in over 100 locations internationally, our brand is synonymous with style and sophistication.
The Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team in Bicester Outlet. As a Sales Associate, you will be responsible for providing exceptional customer service, supporting our management team to achieve sales and operational goals, and maintaining a premium store environment.
Key Responsibilities
- Deliver a tailored customer service experience, ensuring every customer leaves the store feeling valued and satisfied.
- Provide in-depth knowledge of the brand and our products, making recommendations to customers based on their needs and preferences.
- Communicate effectively with customers, team members, and management, ensuring seamless collaboration and a positive store environment.
- Maintain visual standards, ensuring the store is always visually appealing and well-organized.
- Act as a Reiss Brand Ambassador, embodying the brand's values and mission.
Requirements
- A passion for premium or luxury product, with a keen eye for detail and a love for fashion.
- Previous experience in a customer-facing environment, with a proven track record of delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Flexibility and adaptability, with the ability to work in a fast-paced retail environment.
- Ability to work as part of a team, supporting colleagues to achieve sales and operational goals.
What We Offer
- Seasonal business wear allowance, to help you look and feel your best.
- Generous employee discount, so you can enjoy the latest Reiss collections at a discounted rate.
- Rewarding commission structure, to motivate and reward your sales performance.
- Wellbeing and financial support through our Employee Assistance Programme, to help you manage your work-life balance.
- Low monthly cost health support through our medical cash plan, to help you stay healthy and well.
- Fitness discounts, to help you stay active and motivated.
- Family-friendly policies, including enhanced parental pay, to support you and your loved ones.
- 23 days annual leave, increasing to 25 days after 2 years' service, to give you time to relax and recharge.
- Employee referral scheme, to reward you for introducing friends and family to Reiss.
- Career development opportunities, to help you grow and progress within the company.
