Bar Operations Manager

7 days ago


Birmingham, Birmingham, United Kingdom Trigger Opco1 Limited Full time
About the Role

We are seeking a highly experienced Bar Manager to join our team at Trigger Opco1 Limited. As a key member of our operations team, you will be responsible for the day-to-day management of our bar operations, ensuring seamless service delivery and exceptional guest experiences.

Key Responsibilities
  • Operational Management:
    • Oversee daily bar operations to ensure smooth and efficient service.
    • Implement company standard operating procedures for bar colleagues.
    • Ensure compliance with health, safety, and hygiene regulations.
    • Maintain bar equipment and utensils, ensuring they are in good working order.
    • Plan and execute the menu in accordance with company F&B Strategy.
    • Coordinate with suppliers to ensure timely delivery of quality ingredients.
  • Our Team:
    • Recruit, train, and mentor bar colleagues, fostering a positive work environment.
    • Ensure company performance reviews are being managed effectively.
    • Schedule and manage bar colleague shifts to ensure adequate coverage.
    • Promote company Behaviours and effective communication within the bar and with front-of-house colleagues.
    • Support colleague development through ongoing training.
    • Ensure colleague compliance with company policies and procedures.
  • Guest Experience:
    • Ensure that all drinks are prepared and presented to the highest standard.
    • Monitor guest feedback and make adjustments in service as needed.
    • Interact with colleagues to gain feedback and ensure guest satisfaction.
    • Address and resolve any guest complaints or issues promptly and effectively.
    • Maintain a focus on providing exceptional beverage experiences for all guests.
  • Financial Management:
    • Develop and manage the bar budget, including labour and beverage costs.
    • Monitor and control beverage inventory, minimising waste and managing stock levels.
    • Analyse financial reports to identify areas for cost savings and efficiency improvements.
    • Negotiate with suppliers to secure the best prices for quality ingredients.
    • Ensure adherence to budgetary constraints and financial targets.
    • Implement cost control measures without compromising on quality.
  • Marketing and Promotion:
    • Collaborate with the marketing team to develop and promote special menus and events.
    • Assist in content creation for promotional materials, including social media.
    • Participate in marketing initiatives to increase the visibility and reputation of the company.
    • Accountable for the execution of company marketing campaigns.
    • Act as a brand ambassador, maintaining the company beverage reputation.
  • Administrative Duties:
    • Maintain accurate records of bar operations, including inventory logs and financial reports.
    • Ensure compliance with all legal and regulatory requirements.
    • Prepare and submit required reports promptly.
    • Manage bar documentation, including recipes, training materials, and safety procedures.
    • Oversee beverage safety and hygiene audits.
    • Execute bar policies and procedures.
    • Determine local suppliers in line with company F&B Strategy.
Requirements
  • 3 years of experience in a similar position is desirable.
  • Always looking for opportunities to improve your knowledge and abilities.
  • Passionate about hospitality and creating amazing experiences.
  • A keen eye for detail with excellent written and verbal communication skills.
  • Ability to build lasting relationships with colleagues and clients.
  • Honest with strong moral principles.
  • Take initiative, solve problems calmly, and work well under pressure.
  • Be a mentor, a proven high-performing people manager with a track record of developing talent.
What You'll Get in Return

We value our colleagues greatly and want everyone to feel rewarded.

Our great benefits include:

Competitive Salary: A base salary of £34,000 with on target earnings of £43,000 which is made up from an on target performance related bonus plus Tronc service charge.Holiday: 32 working days holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family.Paid Breaks: We value your time and ensure youre compensated for your breaks.Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.Career Growth: Advance your career with our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by us.Celebration Day: An additional paid day off each year to celebrate something meaningful to you.Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.Volunteer Day: A paid day off annually to give back to your local community.Birthday Gift: Choose a special gift to celebrate your birthday.Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.Recognition and Incentives: Enjoy team recognition and rewards through our recognition programme.Hospitality Discounts: Access exclusive discounts via our rewards programme.Meals Provided: Free meals for colleagues working operational shifts.
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