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Safety and Security Specialist

3 months ago


Birmingham, Birmingham, United Kingdom Canada Goose Full time
Job Overview

Position Summary:

The Safety and Security Specialist is an integral member of the retail operations team. This role is responsible for providing security and loss prevention assistance by ensuring a visible security presence and performing routine security inspections throughout the sales area.

Key Responsibilities:

  • Welcome customers as they enter and exit the premises while managing access to the location.
  • Foster a welcoming and secure atmosphere for all patrons through effective communication and collaboration with the retail team.
  • Oversee all store operations and promptly address any security and safety issues that arise.
  • Aid in minimizing loss and safeguarding assets by upholding stringent operational protocols.
  • Participate in all store meetings and events.
  • Build and maintain professional relationships with external stakeholders to ensure all parties are updated with relevant information, including local law enforcement, mall security, and other retailers.
  • Ensure compliance with all safety protocols during fire alarms and emergencies.
  • Evaluate and assist in the development of security measures for the store, including emergency response plans.
  • Complete and submit incident reports, health and safety evaluations, operational control checklists, and action plans.
  • Conduct security assessments aimed at preventing property loss.
  • Provide training for new hires and ongoing staff education to enhance store loss prevention awareness.
  • Support initiatives that uphold brand standards in product delivery and merchandising.
  • Collaborate with the Senior Loss Prevention Manager to influence brand strategies for loss mitigation.
  • Maintain the standards for store security equipment.

About You:

  • Minimum of 2-3 years of experience in a security role within a retail environment.
  • Strong understanding of workplace safety and emergency protocols.
  • Previous experience in Loss Prevention is preferred.
  • Valid first aid and CPR certifications are required.
  • Possess a Security Guard License or be willing to obtain the necessary licensing.
  • A collaborative team player with a demonstrated growth mindset.
  • Excellent verbal and written communication abilities.
  • Detail-oriented with strong record-keeping, report writing, and observational skills.
  • Exceptional judgment and decision-making capabilities.

Additional Insights:

What We Offer:

  • A company rooted in Canadian heritage and values.
  • Recognition through a comprehensive and competitive Total Rewards Program.
  • Opportunities for professional development through various internal and external programs.
  • Recognition initiatives such as Goose Rewards & ICON Rewards.
  • Participation in CG Gives, including donation matching and paid volunteer time for causes you care about.
  • Access to resources supporting physical and mental well-being, fostering connections with colleagues.
  • Inspiring leadership and colleagues who support your growth.

We are committed to fostering an inclusive and equitable workplace where all employees can express their authentic selves. We believe that the diversity of our team enriches our perspectives, enabling us to understand challenges and create exceptional products and services. Our varied viewpoints empower us to innovate and thrive together.

Canada Goose is an equal opportunity employer and is dedicated to providing employment accommodations in accordance with applicable human rights legislation.