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Community Support Officer

2 months ago

Bristol, Bristol, United Kingdom Sirona care & health CIC Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our community admin team as a Receptionist/Admin Support Officer. As the first point of contact for patients and visitors, you will provide a professional welcome and ensure that staff and guests receive a warm and efficient service.

Main Responsibilities

  • Provide comprehensive reception services, including answering calls, greeting visitors, and distributing post.
  • Support the checking-in process for Sirona patients.
  • Act as the point of contact for facilities issues, liaising with building security to report faults and completing weekly building checks.
  • Deal with all queries, either via telephone or face-to-face, promptly and efficiently to ensure an accurate and quality service is provided.
  • Send letters by email or post.
  • Provide administrative support to teams as needed.

About Us

Sirona care & health CIC is a leading provider of Adult's and Children's Community Services in England. We are committed to delivering high-quality care and support to our patients and communities. As a Receptionist/Admin Support Officer, you will play a vital role in supporting our teams and ensuring the smooth operation of our services.

What We Offer

  • Agenda for Change Salary.
  • Full NHS benefits.
  • 27+ days' annual leave.
  • Participation in the NHS Pension Scheme.

Requirements

  • GCSE or equivalent in English and Maths.
  • Relevant knowledge and experience or NVQ Level 2 in business administration.
  • Experience in customer/client interaction.
  • Good level of IT literacy.