Senior Artist
1 week ago
About the Role:
We are seeking a highly skilled and experienced Resident Senior Artist to join our team at Harrods, London. As a key member of our counter management team, you will play a vital role in delivering a successful business through the motivation and engagement of your team members.
Key Responsibilities:
- Identify and develop external partnerships to reach new customer bases.
- Build and implement counter event strategies and activity plans focused on new product launches and core focus areas.
- Establish and maintain strong relationships with stakeholders, department store managers, and external businesses for events and collaborations.
- Represent the NARS brand as a brand ambassador through image, artistry, passion, and performance.
- Manage virtual tools and services available to customers, including consultations, online masterclasses, and social media communication.
- Lead team meetings and conduct artistry/service-driven workshops based on store-specific training needs.
- Develop in-store artists on their artistry, product knowledge, and application techniques.
- Support management in identifying service and artistry development opportunities.
Requirements:
- Proven experience in leading from the front in excellence in performance to target and an elevated level of artistry and service.
- Demonstrated growth of appointment business in store.
- Experience of leading an event/outreach strategy with proven results.
- Strong commercial mindset and understanding of coaching and people development.
- Flexibility to work weekend and evening shifts.
What We Offer:
- 30 days holiday, including bank holidays, increasing with service.
- Contributory pension scheme – 5% employer contribution.
- Enhanced parental allowance.
- Life Assurance up to x2 your salary.
- Annual performance and development reviews.
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