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Customer Service Team Lead

2 months ago


Norwich, Norfolk, United Kingdom Reed Full time

We are seeking an experienced professional to fill a Part Time Customer Service Manager position with our client in a call centre environment.

This role will involve managing a team of 11, overseeing the day-to-day floor operations, and promoting best practice in customer query management and support.

The ideal candidate will be an excellent communicator with a good working knowledge of call centres and customer services, able to analyse data, and possess strong MS Office skills.

The company offers a range of benefits and free parking on site.

To be considered for this role, please submit your up-to-date CV.