Counter Assistant

2 days ago


Glasgow, Glasgow City, United Kingdom WHSmith Full time

About the Role:

We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.

Key Responsibilities:

  • Deliver an exceptional customer service experience to all customers.
  • Manage queues and ensure that customers can access the services they need quickly and simply.
  • Meet high standards of governance and attention to detail.
  • Be part of a team and support colleagues.

What We're Looking For:

  • A passion for customers and delivering an exceptional customer experience.
  • Confidence in communicating within the team.
  • Motivation to achieve fantastic results and standards.
  • Adaptability to meet company requirements and goals.

What We Offer:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

About Us:

WHSmith have been a part of the high street for over years, providing a range of services to our customers. We are proud to be an inclusive employer, welcoming colleagues from all backgrounds and providing a supportive and inclusive work environment.



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