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Senior Claims Paralegal

3 months ago


Glasgow, Glasgow City, United Kingdom Keoghs Full time

Senior Paralegal (Personal Injury, Credit Hire, and Counter Fraud)

Location: Glasgow, Hybrid Work Model

Employment Type: Permanent, Full-Time

The ideal candidate will collaborate closely with Fee Earners in a dynamic, open-plan setting. This position focuses on the defense of litigated motor claims for a diverse array of insurance clients. The successful individual will manage a variety of personal injury, credit hire, and counter fraud cases, taking ownership of their own caseload while supporting senior Fee Earners in various tasks.

Key Responsibilities:

The responsibilities of the successful candidate will encompass:

  • Managing a personal caseload of pre and post-litigation motor defense files.
  • Ensuring compliance with court deadlines and managing files according to court schedules.
  • Engaging experts as needed.
  • Collaborating with Counsel.
  • Conducting thorough reviews of medical documentation.
  • Communicating with clients, insurers, and third parties.
  • Interacting with policyholders and witnesses.
  • Negotiating settlements effectively.
  • Drafting legal pleadings and court documents.
  • Assisting colleagues with their caseloads as required.
  • Performing additional tasks to ensure efficient case management.

Essential Skills and Qualifications:

  • Proven experience managing pre and post-litigation files for insurance clients.
  • Background in defending credit hire, personal injury, and counter fraud cases for insurers.
  • Competence in drafting court documents and familiarity with legal processes.
  • Strong communication skills, both verbal and written, with stakeholders at all levels.
  • Ability to prioritize and organize tasks effectively.
  • Composure under pressure, with the capability to adapt and delegate when necessary.
  • Attention to detail, particularly in repetitive tasks.
  • Analytical skills for evaluating evidence.
  • Team-oriented mindset.
  • Self-assured demeanor.
  • Proficient literacy and IT skills.
  • Flexible team player dedicated to achieving results and maintaining client service standards.
  • Ability to work within the Keoghs Shared Behaviour framework.

Soft Skills:

  • Business Acumen
  • Client Relationship Management
  • Effective Decision-Making
  • Negotiation and Persuasion Skills
  • Commercial Awareness

Company Values:

At Keoghs, our culture is centered around sustainability and success for our employees and clients. Our five core values guide our actions:

  • We listen, support, and remain approachable.
  • We collaborate towards shared objectives.
  • We maintain a friendly and proactive attitude.
  • We prioritize client care.
  • We embrace evolution and growth.