Operations Director

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Cast UK Limited Full time
Operations Manager

Cambridge, £35,000-£40,000 per annum + Car

We are seeking an ambitious Operations Professional with a passion for efficiency and excellence to join our team as an Operations Manager.

Key Responsibilities:

  • Report daily spend and service analysis to the General Manager using designated Contract Performance Reports.
  • Manage the service in line with customer expectations and KPIs.
  • Respond to customer queries via email and phone, problem-solve, and communicate all issues with the General Manager as required.
  • Ensure all drivers are in full uniform and deliver this within the uniform budget.
  • Drive and enforce company standards and protocols, ensuring they are being met.
  • Monitor all driver rotas and ensure holidays are covered while not exceeding set salary budgets.
  • Deliver and maximise on each contract.
  • Oversee and utilise all systems and software to manage driver behaviour, taking any actions to correct driving issues and speeding.
  • Work closely with internal teams to ensure all the correct van and driver information is shared to ensure smooth booking and allocating across the business.

Requirements:

  • Proven experience in Operations Management and a passion for logistics and operations.
  • Ability to be decisive and work in a fast-paced environment.
  • The ability to bring the team along on a journey of change.
  • Strong Excel skills.
  • Strong leadership and ability to work autonomously.
  • Excellent organisational and leadership skills.
  • Ability to manage and motivate a diverse team.
  • Strong problem-solving and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Flexibility to work in a fast-paced, dynamic environment.

If you are a dedicated and experienced Operations Manager looking for a new challenge, we would love to hear from you.

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business, please visit www.castuk.com


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