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Leasehold Property Coordinator

2 months ago

London, Greater London, United Kingdom Jackson Sims Recruitment Ltd Full time

Job Summary:

We are seeking a highly organized and detail-oriented Property Administrator to join our team at Jackson Sims Recruitment Ltd. As a Property Administrator, you will play a crucial role in supporting our Residential team in delivering exceptional service to our clients.

Main Responsibilities:

  • Administrative Support: Provide administrative support to the Residential team, including taking minutes for meetings, creating resident communications and newsletters, and maintaining logbooks of current and past contractors and onsite visitors.
  • Communication and Customer Service: Respond to resident queries promptly by telephone and email, and act as an ambassador for the business, providing exceptional customer service to residents, visitors, and contractors.
  • Site Management: Coordinate and attend site jobs for contractors and residents, and chase up logged works, contractor reports, and maintenance requests.
  • Lease Administration: Handle alterations, pet requests, and other lease-related administrative tasks, and log insurance claims and follow up with contractors.
  • Event Planning and Execution: Assist the Residential team with resident event planning, management, and execution.
  • Marketing Support: Assist the team with marketing collateral and provide administrative support for marketing initiatives.
  • Maintenance and Repairs: Log reactive maintenance enquiries and pass them onto the Maintenance team.
  • Team Support: Support and guide the concierge team, including recording procedures to empower team members.

Requirements:

  • Experience: Experience in a similar administrative support role within leasehold property.
  • Skills: Strong attention to detail, excellent time management skills, prioritization, and exceptional communication and customer service skills.
  • Technical Skills: Proficiency with Microsoft Office programs.
  • Organizational Skills: Ability to work under own initiative, multitask, and prioritize tasks effectively.

About Us:

Jackson Sims Recruitment Ltd is a specialist recruitment agency operating in London and throughout the UK, providing recruitment services to the Real Estate industry. We are committed to delivering exceptional service to our clients and candidates.