Property Leasehold Officer

4 weeks ago

London, Greater London, United Kingdom Pertemps Harrow Full time
Job Title: Property Leasehold Officer

Location: London Borough of Harrow

Employer: Pertemps Recruitment Partnership for London Borough of Harrow

Contract Type: Temporary (3 months ongoing)

Hours of Work: Monday to Friday; 09:00 - 17:00

Working arrangements: Hybrid working, at least 2-3 days working from the office

About the Role:

Pertemps is seeking a motivated and self-driven individual to join the expanding team at the London Borough of Harrow as a Property Leasehold Officer. This temporary position offers a competitive pay rate, excellent training, career development support, and 21 days of holiday (excluding Bank Holidays).

Main Responsibilities:
  • Manage service charge income, including personal contact, report production, and liaison with mortgage lenders, court services, and legal teams.
  • Proactively contact leaseholders to address non-payment issues.
  • Assess income and expenditure, establish repayment agreements, and monitor repayments.
  • Identify and refer leaseholders with serious debts to advice services.
  • Create and manage payment plans, promoting Direct Debits and Standing Orders.
  • Set up and monitor Direct Debits, and process cheques.
  • Investigate and process payment transfers, refunds, and misallocated payments.
  • Handle service charge enquiries, resolving issues or referring them as needed.
Requirements:
  • Knowledge of relevant property and housing acts.
  • Ability to interpret leases and transfer agreements.
  • Experience in service charge collection and arrears recovery.
  • Understanding of service charge and major works billing processes.
  • Familiarity with leases, covenants, and the Leasehold Valuation Tribunal.
About Us:

Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions for almost 60 years. We are one of the most established players within the recruitment industry and have been listed as one of the Best 100 Companies to work for 14 years running. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. It is easily accessible to the M1, M25, and A406, making it a great place to live, work, and visit.

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