Tenancy and Leasehold Coordinator

3 weeks ago


London, Greater London, United Kingdom Reed Property & Construction Full time
Tenancy and Leasehold Co-Ordinator

We are seeking a highly skilled and experienced Tenancy and Leasehold Co-Ordinator to join our team at Reed Property & Construction. As a key member of our housing association client's team, you will be responsible for dealing with complex queries from residents, leaseholders, shared owners, and social tenants.

Key Responsibilities:
  • Act as a customer service champion, owning and resolving all contacts through to completion, implementing innovative and creative solutions.
  • Conduct home visits, site visits, or office appointments to meet residents as required.
  • Achieve personal and business objectives, service level agreements, and quality standards to maximise customer satisfaction.
  • IT literate with knowledge of Microsoft Office applications.
  • High-level knowledge of the statutory, legal, and contractual framework around tenancy and homeownership management.
Desirable Skills & Experience:
  • Understanding of service charges, income collection, leasehold, repairs, sales, lettings.

Please submit your updated CV to Wendy at Reed to apply for this exciting opportunity.



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