Tenancy and Leasehold Manager
1 month ago
Join Daniel Owen Ltd in Camden and take on a challenging role as a Tenancy & Leasehold Manager. This position requires a strong background in housing management, with a focus on leasehold issues.
Key Responsibilities:
- Manage complex queries from residents, leaseholders, and social tenants, providing exceptional customer service.
- Reduce customer complaints by effectively resolving issues and providing timely responses.
- Work on a patch or patchless basis, depending on customer needs, to assess and resolve a wide range of complex enquiries.
Requirements:
- Essential experience as a Housing Officer or Tenancy Management Officer.
- Desirable working knowledge of leasehold issues.
Working Arrangements:
- Hybrid working arrangement, with 2 days per week in the office (mandatory on Wednesdays).
- Competitive hourly rate of £19.53.
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