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Patient Services Assistant

2 months ago

Elland, Calderdale, United Kingdom Spire Healthcare Ltd Full time
{"Job Title": "Patient Services Assistant", "Job Summary": "We are seeking a Patient Services Assistant to join our catering team at Spire Elland Hospital. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and hygiene in the kitchen, as well as providing excellent customer service to our patients and staff.", "Responsibilities": "
\t- Ensure kitchen and dining room are clean and well-maintained
\t- Serve and take orders in the staff dining room and patients' food orders
\t- Work closely with the chefs and other kitchen assistants to meet the varying needs of the kitchen
\t- Carry out any other duties that reasonably fall within the general nature and level of responsibility of the post
\t- Ensure cleaning jobs are completed and signed for in accordance with cleaning schedules and procedures
\t- Compliance with all Health and Safety at Work Regulations, including COSHH
\t- Take orders and serve in the staff dining room
\t- Observe all dietary requirements and ensure menu choice is compatible
\t- Ensure all crockery and cutlery are clean and undamaged
\t- Wash, dry, and put away trays, crockery, cutlery, and glassware
\t- Maintain the highest standards of cleanliness and hygiene within the kitchen
\t- Responsible for the return to the main kitchen of all equipment as appropriate on a daily basis
\t- Responsible for replenishment of stock within the dining room to a designated level
", "Accountabilities": "
\t- Maintain a professional, courteous manner and image at all times
\t- Proactively manage colleague queries/concerns to ensure a positive outcome
\t- Adhere to company policies and procedures, including Health & Safety, Data Protection Act, and other legislative and operational requirements
\t- Compliance to mandatory training
\t- Establish and maintain good working relationships with consultants, promoting effective communication and co-ordinated patient care
", "Benefits": "
\t- Competitive salary
\t- Comprehensive benefits package, including 35 days annual leave (pro rata), employer and employee contributory pension, 'Spire for you' reward platform, private medical insurance, life assurance, free DBS, free car park, and free uniform
\t- Opportunities for professional development and growth
\t- Collaborative and supportive work environment
\t- Recognition and reward for outstanding performance
", "Company Overview": "
\t- Spire Healthcare Ltd is a leading independent hospital group in the UK
\t- We provide diagnostics, inpatient, day case, and outpatient care across 39 hospitals and 8 clinics
\t- Our people are our difference, with a dedication to excellence, warmth, and pursuit of patient care
\t- We commit to our employees' well-being through work-life balance, ongoing development, support, and reward
"}