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Customer Service Representative
2 months ago
Brook Street UK is seeking a highly skilled and customer-focused individual to join their team as a Customer Service Representative.
Key Responsibilities:
- Provide exceptional face-to-face service to customers, supporting them with their visa and citizenship applications.
- Work collaboratively as part of a team to achieve excellent customer satisfaction and service delivery.
- Develop and maintain a thorough understanding of visa and citizenship application processes to provide accurate and informed support to customers.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
- Strong problem-solving and analytical skills, with the ability to resolve customer queries and issues in a timely and professional manner.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
What We Offer:
- A competitive hourly rate of £12.00.
- The opportunity to work for a reputable and established recruitment agency, with a strong commitment to customer service and employee development.