Guest Relations Specialist

2 months ago


Birmingham, Birmingham, United Kingdom Portico Full time

About Portico

At Portico, we pride ourselves on our distinctive culture that celebrates hard work and commitment. We empower our team members to grow and believe that the workplace should be enjoyable and engaging.

Our diverse family comprises individuals from various backgrounds, and we are dedicated to ensuring equal opportunities for all to advance in their careers.

Role Overview

Are you a sociable individual who thrives on interacting with people daily? Do you possess a genuine enthusiasm for outstanding customer service and a desire to be part of a people-centric organization? If so, we have an exciting opportunity for you as a Welcome Host.

You will play a vital role in our Birmingham offices, representing one of the leading firms in the industry.

Key Responsibilities

  • Engage with clients and visitors, providing a warm welcome and exceptional service.
  • Manage administrative tasks, including room bookings and coordination with Office Managers and contractors.
  • Participate in various front desk activities, ensuring a seamless experience for all.

Work Schedule

This position requires a commitment of 40 hours per week, with shifts scheduled between 7:30 AM and 6 PM, Monday through Friday.

Compensation

The salary for this role is £25,809.

Ideal Candidate Profile

The successful candidate will demonstrate:

  • Exceptional communication and computer skills.
  • A proactive and adaptable approach to work.
  • The ability to collaborate effectively with diverse teams.
  • A strong commitment to delivering top-tier service in a prestigious corporate setting.

Benefits

  • Generous holiday allowance.
  • Pension contributions.
  • Life insurance coverage.
  • Enhanced annual leave.
  • Referral bonus program.
  • Employee recognition vouchers.
  • 24-hour personal helpline offering counseling and information services.
  • Access to our discounts and benefits platform for savings on numerous retailers and services.
  • Opportunities for professional development through our Training Academy.
  • Complimentary meals during shifts.

We look forward to welcoming a new member to our Portico family who shares our passion for excellence and commitment to service.



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