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Engineering Support Professional

2 months ago

Plymouth, Plymouth, United Kingdom iO Associates - UKEU Full time

Job Summary

iO Associates - UK/EU is seeking a highly skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will play a crucial role in providing technical assistance and support to the engineering team.

Key Responsibilities

  • Provide technical support and assistance to the engineering team, including desktop investigations and troubleshooting.
  • Monitor and analyze engineering processes to identify areas for improvement and implement changes to enhance operational efficiency.
  • Develop and publish routine and ad-hoc reports to management, highlighting key findings and recommendations.
  • Analyze and interpret functional information, concepts, and ideas to inform technical decisions.
  • Support the implementation of BIM principles and ensure successful project delivery.

Requirements

  • Proven experience in technical administration and support roles.
  • Strong analytical and problem-solving skills, with the ability to identify solutions and propose improvements.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Proficiency in relevant computer applications, including SharePoint and Excel.
  • Ability to maintain accurate records and follow engineering processes.

About iO Associates - UK/EU

iO Associates - UK/EU is a leading provider of technical support services to the engineering industry. We are committed to delivering high-quality solutions that meet the needs of our clients.